- Go to the Login page.
- Click Forgot Password.
- Enter the registered email address.
- Click Recover Password.
- A link to reset the password will be emailed to you.
- Go to your email address and click Reset Password.
- The reset link is valid for only 12 hours.
- Make sure the popup is not blocked on your browser.
Reset or Change the Password
If you just want to change the old password, you can either follow the steps mentioned above in Forgot Password or you can change the password within your account while you are logged in.
- Go to the User icon.
- Click Account Details.
- On Login Details, click Change Password.
- Enter the Old Password.
- Enter a New Password.
- Confirm New Password.
- Click Update.
Please note you will remain logged into the account while resetting the password. Once logged out, you have to use the new password.